At Rovatrix, customer satisfaction is a priority. If you have questions about our products, orders, shipping, returns, warranties, or general information, our customer support team is available to assist you.
We aim to provide clear and reliable support both before and after your purchase and to respond to inquiries within a reasonable timeframe.
Rovatrix
Operated by ROIERSHUB SRL
Registered Office: Via Alberto Sordi, 2, 81030 Lusciano (CE), Italy
PEC: roiershubsrl@pec.it
Tax Code / Companies Register Number: 04956490611
REA Number: CE-369004
Website: Rovatrix.com
For general customer support, please use the contact channels made available on Rovatrix.com.
Our customer support team is available Monday to Friday and will make reasonable efforts to respond to requests as quickly as possible.
Response times may vary depending on the nature and volume of inquiries.
For faster assistance regarding an existing order, please include:
Your order number
Your full name
The email address used for the purchase
A clear description of your request
Photographs or other relevant information, where applicable
Providing complete information helps us identify your order and assist you more efficiently.
For inquiries regarding:
Order status
Shipping and delivery
Returns and withdrawals
Refunds
Defective or non-conforming products
Warranty and replacement requests
Product complaints
please provide your order number and all relevant details when contacting us.
For formal, legal, or privacy-related communications, you may contact:
ROIERSHUB SRL
Via Alberto Sordi, 2
81030 Lusciano (CE), Italy
PEC: roiershubsrl@pec.it
Tax Code / Companies Register Number: 04956490611
REA Number: CE-369004
For further information regarding your rights and our policies, please refer to the Privacy Policy, Cookie Policy, Terms and Conditions, Right of Withdrawal, and Warranty and Replacement sections available on Rovatrix.com.