These Terms and Conditions of Use (“Terms”) govern access to and use of the website Rovatrix.com (“Website”), operated by ROIERSHUB SRL (“Company”, “we”, “our”, or “us”).
By accessing, browsing, or using the Website in any manner, including purchasing products or using services, users (“User”, “you”) agree to be legally bound by these Terms. If you do not accept these Terms, you must refrain from using the Website.
ROIERSHUB SRL
Via Alberto Sordi, 2
81030 Lusciano (CE), Italy
PEC: roiershubsrl@pec.it
Tax Code / Companies Register Number: 04956490611
REA Number: CE-369004
Legal Form: Società a responsabilità limitata
Sole Director: Fabio Affinito
Website: Rovatrix.com
These Terms apply to all visitors, registered users, and customers who access or interact with the Website, including but not limited to:
Browsing content
Creating an account
Purchasing products
Using customer support services
Subscribing to newsletters or promotional communications
Any additional policies referenced on the Website, including the Privacy Policy and Cookie Policy, form an integral part of these Terms.
Users must be at least 18 years old or otherwise have the legal capacity required under applicable law to place orders on the Website.
By using the Website, the User declares that all information provided is accurate, complete, and up to date, and undertakes to promptly update it when necessary.
Users agree not to:
Use the Website for unlawful or fraudulent purposes
Violate applicable laws or regulations
Infringe intellectual property rights
Interfere with Website security or functionality
Upload, distribute, or transmit malicious software or harmful code
Attempt to obtain unauthorized access to systems, accounts, or data
Certain features of the Website may require the creation of a user account.
Users are responsible for maintaining the confidentiality of their login credentials and for activities carried out through their account.
Users must promptly notify the Company if they become aware of unauthorized access to or use of their account.
The Company reserves the right to suspend or terminate accounts in the event of misuse, violation of these Terms, suspected fraudulent activity, or other conduct that may compromise the security or lawful operation of the Website.
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability information displayed on the Website are accurate and up to date.
However, minor discrepancies, typographical errors, or differences in color and appearance caused by device or screen settings may occur.
Product availability may change without prior notice. The Company may limit quantities or discontinue products, subject to orders already validly accepted and applicable consumer protection laws.
The submission of an order through the Website constitutes an offer by the User to purchase the selected products.
Before placing the order, the User will have the opportunity to review and correct the information entered, where technically available.
The sales contract is concluded when the User receives confirmation that the order has been accepted by the Company.
The Company may refuse or cancel an order before contract formation where justified, including in cases of:
Product unavailability
Obvious pricing or product-information errors
Payment authorization issues
Suspected fraud or misuse
Incorrect or incomplete order information
Where payment has already been collected for an order that cannot be accepted, the relevant amount will be refunded in accordance with applicable law.
Prices displayed on the Website are expressed in the currency indicated during the purchasing process.
Where applicable, prices include VAT and other taxes unless clearly stated otherwise.
Any additional shipping or delivery costs will be shown before the User submits the order.
Available payment methods may include credit cards, debit cards, digital wallets, or other payment services made available at checkout.
Payments may be processed by third-party payment service providers. The Company does not normally store complete payment card details directly where payment information is processed by those external providers.
Available shipping methods, applicable costs, and estimated delivery times are displayed during checkout or otherwise communicated before completion of the order.
Delivery times are estimates unless a specific binding delivery date is expressly agreed.
The User is responsible for providing accurate and complete delivery information.
The Company shall not be responsible for delays attributable to circumstances beyond its reasonable control, without prejudice to mandatory rights available to consumers under applicable law.
Consumers who purchase products at a distance may have a statutory right of withdrawal under applicable EU and Italian consumer protection legislation.
Except where a legal exception applies, the consumer may withdraw from the purchase within 14 days from the day on which the consumer, or a third party designated by the consumer other than the carrier, acquires physical possession of the goods.
To exercise the right of withdrawal, the consumer must communicate the decision to withdraw through an unequivocal statement using the contact channels made available by the Company.
Unless otherwise required by law, products should be returned without undue delay and in any event within the applicable statutory period.
The consumer may handle the product only to the extent necessary to establish its nature, characteristics, and functioning. The consumer may be responsible for any diminished value resulting from handling beyond what is necessary for that purpose.
The right of withdrawal may not apply to products or services falling within statutory exceptions.
Further details may be provided in the Website’s dedicated Returns or Refund Policy.
Where the consumer validly exercises the right of withdrawal, refunds will be made in accordance with applicable consumer law.
Unless otherwise permitted by law, reimbursement will be made using the same means of payment used for the original transaction, unless the consumer expressly agrees otherwise and does not incur additional costs.
The Company may withhold reimbursement until it has received the returned goods or until the consumer has supplied evidence of having sent them back, where permitted by law.
Any deductions from reimbursement will only be applied where legally permitted, including where the value of the goods has diminished due to handling beyond what is necessary to establish their nature, characteristics, and functioning.
Consumers benefit from the mandatory legal guarantee of conformity provided by applicable Italian and EU consumer protection law.
This legal guarantee applies independently of any additional commercial warranty that may be offered by the Company, manufacturer, or another third party.
Nothing in these Terms limits or excludes mandatory statutory rights relating to defective or non-conforming goods.
Promotional offers, vouchers, and discount codes may be subject to specific conditions, validity periods, exclusions, or minimum purchase requirements.
Unless otherwise stated:
promotional codes may not be combined;
codes are personal or non-transferable where expressly indicated;
promotions apply only during the stated validity period.
The Company may modify, suspend, or terminate promotional campaigns, subject to rights already acquired by consumers and applicable law.
All content made available on the Website, including text, images, graphics, logos, trademarks, product descriptions, layouts, software, databases, and design elements, is owned by or lawfully licensed to the Company or other rights holders.
Users may access and use Website content solely for personal and lawful purposes connected with use of the Website.
Any unauthorized reproduction, distribution, modification, publication, commercial exploitation, or other use of protected content is prohibited unless permitted by law or authorized in writing by the relevant rights holder.
Where the Website permits Users to submit reviews, comments, photographs, or other content, Users remain responsible for the content they submit.
Users must not submit content that is unlawful, defamatory, abusive, misleading, infringing, discriminatory, fraudulent, or otherwise in violation of third-party rights.
To the extent necessary to operate, display, promote, and improve the Website, Users grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display content lawfully submitted by them, subject to applicable law and any specific terms presented at the time of submission.
The Company may moderate or remove user-generated content where reasonably necessary to comply with the law, protect third-party rights, enforce these Terms, or preserve the security and integrity of the Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
In particular, nothing in these Terms limits mandatory consumer rights or liability arising from fraud, wilful misconduct, gross negligence, death or personal injury where liability cannot legally be excluded.
Subject to the above, the Company will not be liable for losses that are not reasonably foreseeable, indirect losses, or losses arising from circumstances outside its reasonable control, to the extent permitted by applicable law.
Users are responsible for losses or damages caused by unlawful use of the Website or by violations of these Terms.
To the extent permitted by applicable law, Users agree to compensate the Company for claims, damages, costs, or expenses resulting directly from their unlawful conduct, infringement of third-party rights, or material breach of these Terms.
This provision does not limit rights granted to consumers under mandatory law.
The Company shall not be responsible for delays or failures in performance caused by circumstances beyond its reasonable control, including natural disasters, strikes, transport disruptions, telecommunications failures, cyber incidents, governmental measures, or other force majeure events.
This provision does not affect mandatory consumer rights.
The Company may suspend or restrict access to the Website or an account where reasonably necessary for:
Security reasons
Suspected fraud
Unlawful activity
Material violations of these Terms
Maintenance or technical requirements
Where appropriate and reasonably possible, Users may be informed of such measures.
Suspension or termination does not affect rights and obligations already accrued.
Personal data collected through Rovatrix.com is processed in accordance with applicable data protection legislation and the Website’s Privacy Policy and Cookie Policy.
Those policies should be consulted for detailed information regarding the processing of personal data, cookies, tracking technologies, data-subject rights, and contact details for privacy-related requests.
The Company may amend these Terms to reflect changes in applicable law, Website functionality, products, services, business operations, or security requirements.
The updated Terms will be published on Rovatrix.com.
Changes will not retroactively prejudice rights arising from contracts already concluded unless required or permitted by applicable law.
Where required, Users will be informed of material changes through appropriate means.
These Terms are governed by Italian law, without prejudice to mandatory consumer protection provisions that may apply in the country where the consumer habitually resides.
For consumers, disputes relating to purchases or these Terms shall be subject to the competent court determined by mandatory consumer protection rules, including, where applicable, the court of the consumer’s place of residence or domicile.
For Users who do not qualify as consumers, jurisdiction shall be determined in accordance with applicable law and any valid contractual jurisdiction clause separately agreed between the parties.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law.
Where possible, the invalid provision shall be interpreted or replaced in a manner that most closely reflects its original lawful purpose.
These Terms, together with any conditions expressly incorporated by reference and any specific terms applicable to a particular purchase or service, constitute the agreement governing the User’s use of the Website.
Nothing in this provision limits mandatory rights available to consumers under applicable law.
For questions regarding these Terms and Conditions of Use, orders, legal information, or customer support, Users may contact:
ROIERSHUB SRL
Via Alberto Sordi, 2
81030 Lusciano (CE), Italy
PEC: roiershubsrl@pec.it
Tax Code / Companies Register Number: 04956490611
REA Number: CE-369004
Website: Rovatrix.com